I found Bill through an online search to help me with our two adopted puppies. Even before meeting or discussing training services, Bill spent 30 minutes with me on the phone giving me advice as a very overwhelmed new dog owner. I could tell he really cares about dogs and ensuring that both the owner and dogs are given the tools to succeed. We ended up doing an 8 week training for both dogs, which was very valuable and I feel we have learned a lot of great training techniques after our time working with him. Bill was also open to meeting us again in the future should we have additional questions or even to just have a refresher.